Privacy Policy

 

1. Information We Collect

• Contact Information: Name, company name, email address, telephone number, and postal address.

• Enquiry Details: Information provided when you contact us via forms, email, or phone.

• Employment Information: If you apply for a role with us, we may collect CVs, qualifications, and employment history.

• Technical Data: IP address, browser type, operating system, and browsing behaviour collected through cookies and analytics tools.

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2. How We Use Your Information

• Respond to enquiries and provide quotations or project information.

• Deliver our insulation and related services.

• Manage business relationships with clients, suppliers, and partners.

• Process job applications and maintain employment records.

• Improve our website and user experience.

• Comply with legal and regulatory obligations.

• We will never sell or rent your information to third parties.

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3. Legal Basis for Processing

We process your data under the following lawful bases:

• Contractual necessity: When we need to process your data to perform a contract or service.

• Legitimate interests: For day-to-day business operations, marketing to existing clients, and website improvements.

• Consent: When you voluntarily provide information via contact forms or marketing sign-ups.

• Legal obligation: When required to comply with UK law or regulatory authorities.

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4. Data Storage and Security

Your information is stored securely on encrypted systems and protected against unauthorised access, alteration, or disclosure.
We retain data only for as long as necessary to fulfil the purposes for which it was collected, in accordance with our data retention policy.

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5. Sharing Your Information

We may share your data with trusted third parties where necessary, including:

• IT service providers and website hosts.

• Professional advisors (accountants, insurers, legal representatives).

• Regulatory authorities or law enforcement when legally required.

All third parties are required to handle your data securely and in compliance with data protection law.

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6. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your data (“right to be forgotten”).

• Object to or restrict processing of your data.

• Withdraw consent where processing is based on consent.

• Request data portability in certain circumstances.

To exercise any of these rights, please contact us at enquiries@leightoncarterinsulation.co.uk.

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7. Cookies

Our website uses cookies to enhance your experience and analyse site traffic. You can control or disable cookies through your browser settings.
For more information, please refer to our Cookie Policy.

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8. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites and encourage you to review their privacy policies.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

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Email: enquiries@leightoncarterinsulation.co.uk
Phone: 01633 856624
Address: Leighton Carter Insulation Company Limited, Celtic House, Langland Way Industrial Estate, Newport, NP19 4PT